FAQ

We will provide the following:
▪ Bottled water
▪ Soft drinks
▪ Pre-packaged snacks
◦ Anything else besides this you may bring at your own leisure including:
▪ Picnic-styled lunch*
▪ Alcohol
▪ Prescription medications

*For an additional fee Venture can provide a selection of gourmet sandwiches or we can make reservations at one of our many waterfront restaurants for you to enjoy a delicious meal.

Sunscreen lotion. Preferably non-spray.
◦ Headwear
◦ Sunglasses
◦ Camera
◦ Swimwear
◦ A contagious smile
◦ Towels will be provided

Given that we’re focused on providing you with an exclusive boat tour experience and finding a new group to fill your reservation would be challenging we kindly ask that you give us a 48-hour notice. Should you cancel your charter within 48 hours we will provide you the option of rebooking within a year-to-date and be charged a $100 rebooking fee. Meanwhile we will try to fill your reservation and if successful we will provide you a full refund. Thank you for your understanding.

 

If you are pleased with our service, then the usual guideline for a tip is 15% to 20% of the charter fee. For your convenience, gratuity may be added to your charge card along with your charter fee.
◦ Suggested Gratuity
◦ 2-4 hours: 10%
◦ 5-6 hours: 15%
◦ 7-8 hours: 18%-20%

Should inclement weather affect your charter prior to your departure we will provide a full discount. What defines as inclement weather is up to the discretion of the comment but oftentimes we’re talking hurricanes, severe storms, etc. Should inclement affect the charter after departure we will return to the marina and try to reschedule your trip within one calendar year.

In order to maintain the quality of your trip and future charters, smoking is prohibited inside the cabin and is allowed on the aft part of the boat.

We allow date and time changes to any reservation on a space available basis at no charge.

Due to USCG license regulations we are currently allowed to charter up to 6 passengers.

Haulover Marina. 10800 Collins Ave, Miami Beach, FL 33154.